Monday 29 August 2011

Avaya Unified Communications with Microsoft

http://www.avaya.com/usa/solution/avaya-unified-communications-with-microsoft

Expand communications functionality and availability.

Summary
|Features and Benefits
|Products
|Services

Avaya integrates our communications solutions with Microsoft desktop and business applications to provide the technology alignment and interoperability required to deliver unified communications.

Avaya solutions enable Microsoft applications with messaging, conferencing, click-to-communicate, mobility, presence, and softphones. .NET-based programming interfaces are also available for many Avaya products.

Leveraging SIP (the open industry standard for VoIP), instant messaging, and presence, Avaya solutions for Microsoft environments expose a user’s status on the network and provide reliable communication channels. Avaya integrates with Microsoft Exchange and Outlook, Microsoft Office Communications Server and Office Communicator, Microsoft Office applications, Active Directory, and SharePoint. We also integrate Avaya IP telephony capabilities with Microsoft Office Communicator and the Microsoft Office Communications Server (OCS) 2007 R2.

Avaya's Microsoft-enabled solutions include:

Avaya Aura®
Avaya Agile Communication Environment™
Avaya Flare™ Experience
Avaya Aura® Conferencing
Unified Messaging
Mobility and End User Clients
Avaya Data portfolio
Avaya Professional Services

Friday 15 July 2011

Monday 20 June 2011

Cisco IP Phones

Cisco IP Phones


Cisco IP Phones - Now employees can securely access network resources from places that were previously out of range. The reach and signal quality of Cisco Wireless Access Points go beyond that of a standard wireless connection so you can provide stronger connections from further away.

Cisco Unified IP Phones provide a complete VoIP Phone System portfolio with ease of use, excellent audio quality, increased accessibility for people with disablitie, ergonomic physical design, and advanced services and features.

The Cisco Unified IP Phone portfolio provides the following:

- IP phones with LCD displays, including dynamic soft keys for call features and functions.
- CSupport for information services, including Extensible Markup Language (XML) capablities to extend IP Phone Systems, giving you access to a variety of information, such as stock quotes, employee directories, and Web based content.
Figure 4. Cisco Unified IP Phone Portfolio:
Cisco IP Phones

Thursday 16 June 2011

Unique HiTechSIM™ Cards!


TALK - TRAVEL - SAVE!!

Traveling costs are expensive enough these days! You shouldn't have to worry about pennies draining out of your pocket or minutes ebbing away on your current business plan!

With HiTechSIM™ cards easily slipped into the back of your cell phone..you make a quick call to activate your business plan to instant savings!  You can now Travel and Roam in over 95 Countries hassle-free receiving calls at less than US$0.45 per minute on your mobile handset or as low as US$0.10 per minute per minute with "Concierge" service!

Can you imagine that?  Today, many business owners have already ordered and pre-ordered our SIM Cards because they know this can raise productivity and save money on long distance while at the same time resolving issues and problems in a timely fashion thanks to HiTechSIM™'s revolutionary technology.

So now you can communicate hassle-free in any country with our proprietary "Concierge" technology allowing your to make important business calls from your hotel room or any PBX extension as a fraction of the cost you would usually pay while roaming.

Just take a look at the list of Features our SIM cards can offer you.

HiTechSIM™ Features

> Free Incoming Calls in Over 60 Countries Worldwide
> Road Free International calling starting at US$0.10 per minute
> Over 80% Off Global Long Distance Calling
> Service in over 170 Countries
> Your Personal Toronto or UK Number (ex. 416-XXX-XXXX)
> Outgoing Calling as low as US$0.10 per minute
> Personal Voicemail (Optional)
> No Contracts or Rental Fees
> No Hidden or Activation Fees
> Easy Top Up via Paypal or Credit Card
> Proprietary "Conceirge" Technology

Wednesday 15 June 2011

Introducing Avaya and Skype!!

Avaya and Skype have announced a strategic agreement to deliver innovative, real-time communications and collaboration solutions to businesses of all sizes. The multi-phase deal includes both go-to-market and an industry-first, joint technology integration that seeks to enable businesses to lower costs and expand how employees, customers, partners and suppliers communicate and collaborate with greater convenience and efficiency.

In the first phase of the agreement, Avaya customers in the U.S. market will have access to Skype Connect™, a product which adds Skype calling to IP-based enterprise communications systems, providing a Session Initiation Protocol (SIP) communications channel between Avaya communications systems and Skype. Customers with Avaya Aura™ Session Manager or Avaya Aura SIP Enablement Server, CS1000, Avaya IP Office, BCM, or SCS systems can use Skype Connect to place calls globally for increased reach, to potentially save on international calling, and to enable enterprise-level security and features such as tracking, recording, regulatory compliance.

Skype has a global community of 124 million average monthly connected users reported for the three months ending June 30, 2010.   Now, Skype users can make inbound calls to Avaya customers in the U.S. market for free or at a low cost. Calls will be treated with Avaya’s routing, conferencing, messaging, mobility and contact center capabilities, as well as other collaboration services. For example, businesses can:
 
  • Establish Skype Click and Call buttons for inbound calling from Web sites
  • Establish Skype Online Numbers for inbound calling from landline and mobile phones
  • Direct inbound calls from a Skype user to an enterprise extension
 
 
Avaya customers in the U.S. market who are interested in Skype Connect can speak with their Avaya sales representative or an Avaya Connect channel partner contacts beginning in October.

In the second half of 2011, Avaya and Skype plan to deliver integrated unified communications and collaboration solutions for enterprises within the U.S. The integration is intended to establish federation between Avaya Aura and Skype communications platforms and both user communities, so that an Avaya end-user and Skype end-user can engage and interact via presence, instant messaging, voice and video. A business, for example, could use Skype to access an Avaya-based contact center in a simple and highly integrated way to quickly and efficiently resolve customer service issues. The integrated solutions will also allow enterprise IT managers to manage and control the inter-connectivity between end-users to meet their corporate IT policies.

Avaya B179 SIP Conference Phone

Avaya B179 SIP Conference Phone

Avaya B179 SIP Conference Phone

This flexible SIP-based conference phone delivers clear, natural sound from OmniSound 2.0, Avaya’s patented wideband audio technology. The phone is packed with intelligent features for more efficient conference calls. Use the conference guide to call pre-programmed groups. Import and export contact details conveniently via the web interface. Create your own phone book with the personal user profile feature. The Avaya B179 accommodates expansion microphones, an external wireless headset, and a PA system, making it ideal for large conferences.

Monday 13 June 2011

Intuitive Mobile APP

HTCS has introduced the new ‘Intuitive Mobile App’ for SIP-VoIP Services!

Now your Smartphone and all ‘smart’ devices such as the IPad, IPod Touch, IPhone, and Android devices can be used to reduce your long distance calling and roaming charges! The Intuitive Mobile App for SIP-VoIP can be used to make and receive calls using Wi-Fi, 3G/4G network or any wireless hotspot internet connection at an internet cafĂ©, most hotels and airports.
How much can you expect to see reduced on your phone bill? How would you like to see 60% - 80% off each month!!
How is this done? Let us explain in easy, simple terms. The secret is all in the Data pack that we provide. Once this is installed on your business phone system, Intuitive’s technology provides the linkage for you to enjoy the convenience of using your mobile device to collaborate with your business phone system giving you freedom anywhere you roam.
Peace of mind? What better peace of mind comes from knowing that advanced features like Meet Me, Follow Me, Call Forward and Call Transfer can all be attained at major cost savings all using your internet connection!
What’s next? Call us today to order Intuitive Mobile and let the pros work for you.
HTCS…more than just talk.